Cancellations By Orders

Cancellations By Orders

AngularView’s dashboards are designed to provide Shopify merchants with a clear and comprehensive view of their store performance. By analyzing cancellations by orders across yearly, quarterly, monthly, and weekly intervals, you can make data-driven decisions to improve operations, minimize cancellations, and maximize profitability. Each dashboard is customizable, with default measures to get you started quickly, and options to explore additional data dimensions and metrics as needed.


Yearly Dashboard: Trends and Big Picture Insights

This dashboard gives you a bird’s-eye view of cancellations by orders over the last three calendar years. It highlights year-over-year trends to help you identify seasonal patterns, long-term issues, and overall performance.

  • What it Provides:
    Track metrics such as the number of canceled orders and new orders annually. The default measures—like “New Order Count” and “Cancelled Order Count”—help merchants focus on critical insights without being overwhelmed by data.
  • Problems It Solves:
    • Detecting trends in cancellations over years.
    • Evaluating the impact of past operational changes on cancellations.
    • Identifying peak months or quarters where cancellations spike.
  • Tips for Best Use:
    • Use the “Cancelled Order Count” metric to compare performance across years.
    • Add metrics like “Total Discount” or “Gross Profit Percentage” for deeper financial analysis.
  • Example Use Cases:
    • A merchant notices increased cancellations in December each year, prompting them to review holiday shipping policies.
    • Analyzing trends to justify investments in fulfillment systems.

Quarterly Dashboard: Zoom into Seasonal Trends

The quarterly view allows you to dissect cancellations and new orders by quarter, highlighting seasonal fluctuations and trends.

  • What it Provides:
    The dashboard breaks down data into quarters, making it ideal for tracking the short-term impact of campaigns or policy changes. “Cancelled Order Count” helps pinpoint problem periods, while optional measures like “Gross Profit” provide additional clarity.
  • Problems It Solves:
    • Understanding seasonal cancellations (e.g., holiday returns).
    • Assessing the impact of marketing campaigns or sales events on cancellations.
  • Tips for Best Use:
    • Use the quarterly view to track the impact of sales events.
    • Toggle additional measures like “Refundable Quantity” for more detailed insights into specific issues.
  • Example Use Cases:
    • A quarterly spike in cancellations after a discount campaign leads to an investigation into product descriptions or quality.
    • Comparing quarters to identify high-performance periods.

Monthly Dashboard: Dive Deeper into the Details

This dashboard gives you a month-by-month breakdown of cancellations, new orders, and more, helping you manage operations and detect short-term trends.

  • What it Provides:
    With measures like “New Order Count” and “Cancelled Order Count,” merchants can track performance trends over the last three years on a monthly basis.
  • Problems It Solves:
    • Monitoring the immediate effects of changes like price adjustments or new product launches.
    • Managing inventory based on monthly trends.
  • Tips for Best Use:
    • Use this dashboard to evaluate monthly performance after introducing a new product line.
    • Include optional measures like “Line Discounted Value” for precise profitability tracking.
  • Example Use Cases:
    • Detecting that January has a higher cancellation rate due to delayed holiday returns.
    • Monthly comparisons help forecast order volumes for better inventory planning.

Weekly Dashboard: Precision at Your Fingertips

When you need to make quick decisions or track the immediate effects of changes, the weekly dashboard is your go-to tool.

  • What it Provides:
    It offers granular insights into weekly performance, focusing on recent data. This dashboard includes metrics like “Cancelled Order Count” and “New Order Count” for immediate performance tracking.
  • Problems It Solves:
    • Reacting swiftly to operational issues causing cancellations.
    • Tracking weekly sales campaigns or fulfillment delays.
  • Tips for Best Use:
    • Use the weekly view to evaluate the success of limited-time offers.
    • Enable the “Refund Item Value” measure for refund management.
  • Example Use Cases:
    • A spike in cancellations during a specific week prompts a review of product quality or fulfillment processes.
    • Weekly tracking highlights the need for additional staff during sales.

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